FAQS

1. How long does order processing take?
We process all orders within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

2. How long does shipping take?
Shipping typically takes 3-7 business days, depending on your location and the shipping method chosen during checkout.

3. Do you offer international shipping?
Yes, we offer worldwide shipping to most countries.

4. Can I track my order?
Absolutely! Once your order has shipped, you will receive an email with a tracking number and a direct link to track your package.

5. What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, as long as the item is unworn, unwashed, and in its original condition. Please contact our customer support at customer@unitradeplanet.com to initiate the return process.

6. What should I do if I receive a defective or incorrect item?
If you receive a defective, damaged, or incorrect item, please contact us at customer@unitradeplanet.com within 7 days of receiving your order. We will swiftly resolve the issue.

7. Can I cancel or modify my order after placing it?
Orders can only be modified or canceled within 24 hours of placement. Please reach out to us as soon as possible if you need to make any changes.

8. What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment options available at checkout.

9. Do you offer discounts or promotions?
Yes, we regularly offer exclusive promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

10. How can I contact customer support?
For questions or concerns, please email us at customer@unitradeplanet.com. We aim to respond within 24-48 hours during business hours.
By using or accessing the Site, you confirm that you have read, understood, and agree to these Terms of Use. Thank you for choosing Amzliqudationpallets.